Privacy Policy

1. What Personally Identifiable Information (PII) We Collect

When you contact us or request in-home training through our website, we collect the following PII that you voluntarily provide to us:

• Full Name
• Physical/Mailing Address
• City, State, and Zip Code
• Email Address
• Phone Number
• Information about your dog (e.g., name, breed, age, and behavioral history)

2. How We Use Your Information

We use your personal data strictly for operational business purposes, including:

• Scheduling and traveling to your location for in-home dog training sessions.
• Communicating with you regarding lesson summaries, updates, and scheduling changes.
• Processing billing, invoicing, and service deposits.
• Responding directly to your service inquiries.

3. Data Protection and Security (FIPA Compliance)

In compliance with the Florida Information Protection Act (FIPA), we implement reasonable administrative, technical, and electronic security measures to safeguard your personal data from unauthorized access, modification, or theft. In the highly unlikely event of a data breach, we adhere to Florida's strict state reporting timelines to immediately notify affected clients.

4. Third-Party Sharing and Selling

We strictly do not sell, rent, or trade your personal information or contact details to third-party marketers or outside companies. Your data is only shared with trusted third-party software essential to running our business (such as our payment processors or scheduling platforms).

5. Your Rights and Access to Data

You have the right to request access to the information we hold about you or ask that your personal data be corrected or permanently deleted from our records. To exercise these rights, please contact us at the details below.

6. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:

• Business Name: DePaul K9 Academy
• Email Address: [email protected]
• Phone Number: (321) 960-0326